Ferdous Shamsur Rahman
100% Complete

Ferdous Shamsur Rahman

Project Manager

Project Management Operations Management Workflow Coordination Task Scheduling Delivery Tracking
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About Me

Senior operations & quality professional with 7+ yrs managing high-volume workflows, delivery timelines, and distributed teams. Skilled in translating client needs into structured processes, monitoring pipelines, reporting, and process improvement. Proficient with ClickUp, Smartsheet, Google Workspace. ACMP-certified; preparing for PMP & Six Sigma Black Belt.

Experience

Augmedix: Managed audit scheduling
workload distribution
and cross-timezone task alignment. Led QA for AI-assisted workflows
Redline audits, second-level audits, and SOP optimization. Prepared weekly performance reports, escalated risks, and implemented continuous process improvements quarterly. Liaised with global partners to maintain operational stability.
SSL: Coordinated client projects end-to-end
tracked milestones
visualized KPIs
applied agile workflow principles, and produced structured reports for stakeholders.
Socian: Managed client engagements
translated requirements to dev and content teams
led presentations and pitch decks
facilitated feedback loops, and supported strategy via research and analysis.
Medical Documentation: Produced structured
compliant clinical documentation
maintained accuracy and process standardization under high-volume conditions.

Education

Advanced Certificate for Management Professionals (ACMP) – IBA
University of Dhaka
2025
BBA – Bangladesh University of Professionals
2017 | Major: Marketing
Minor: Supply Chain | CGPA: 2.88/4.00
HSC – Ideal College
2013 | Business Studies | GPA: 4.20/5.00
SSC – Junior Laboratory High School
2011 | Business Studies | GPA: 4.19/5.00
Certifications: ClickUp Certified Power User | PMP – In Progress | Six Sigma Black Belt – In Progress

Expertise

Top Skills

Project Management
70%
Operations Management
87%
Workflow Coordination
95%
Task Scheduling
77%
Delivery Tracking
86%

All Skills

Project Management Operations Management Workflow Coordination Task Scheduling Delivery Tracking Risk Identification Stakeholder Communication Process Improvement KPI Monitoring SOP Development Audit Management Redline / Side-by-Side Evaluation Reporting & Dashboards Agile/Scrum Coordination Cross-Functional Team Leadership Client Communication Fast Typing (100+ WPM) ClickUp Smartsheet Google Workspace Microsoft Office Slack Data Analysis High Computer Literacy Basic HTML

Portfolio

No portfolio projects available yet.

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