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Redwan Ahammed

Customer Service & Experience Specialist

Advanced proficiency in Microsoft Excel Proficient in Microsoft Word PowerPoint and Outlook - Expert in Adobe Illustrator Canva - Basic knowledge of Adobe Photoshop and Premiere Pro

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About Me

BBA graduate from East West University with experience in graphic design and customer service. Skilled in Adobe Creative Suite, Microsoft Excel, Word, and PowerPoint, with strong analytical and communication abilities. Former Graphic Designer at Digital Martx and Megamind Plus, and Call Center Representative at bKash. Fluent in Bangla and English, with proven leadership and teamwork skills.

Experience

PFEC GLOBAL

Accounts Receivable Officer

Manage end-to-end accounts receivable operations for international university clients (USA

Canada

Malaysia, Dubai, Sweden, Japan, Ireland, Hungary). Prepare and issue invoices, reconcile payments, monitor outstanding balances, resolve billing discrepancies, and ensure compliance with accounting standards and company policies.

Datapath Ltd.

Executive Trainee

Processed retirement plan compliance testing (Safe Harbor

ADP/ACP)

conducted census reviews

prepared AECR workbooks, and filed IRS Forms 5500 and 8955-SSA. Supported data analysis, reporting, and distribution processes to ensure regulatory compliance and operational accuracy.

Education

Bachelor of Business Administration

Finance

East West University (EWU) | 2024

CGPA: 2.96

Higher Secondary Certificate (HSC)

Business Studies

Notre Dame College | 2017

GPA: 4.50

Secondary School Certificate (SSC)

Business Studies

Samsul Haque Khan School and College | 2015

GPA: 5.00

Expertise

Top Skills

Advanced proficiency in Microsoft Excel Proficient in Microsoft Word

74%

PowerPoint

84%

and Outlook - Expert in Adobe Illustrator

74%

Canva - Basic knowledge of Adobe Photoshop and Premiere Pro

72%

All Skills

Advanced proficiency in Microsoft Excel Proficient in Microsoft Word PowerPoint and Outlook - Expert in Adobe Illustrator Canva - Basic knowledge of Adobe Photoshop and Premiere Pro

Portfolio

No portfolio projects available yet.

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