Syedul Bashar
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Syedul Bashar

Research Assistant

python ai customer service
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About Me

Professional with 18+ years of experience, including 15+ years in customer handling, operations, and international client support. Strong English communication skills, CRM discipline, and experience working with global teams. Currently involved in preparing students for university and embassy interviews with a focus on presentation and accuracy. Reliable, detail-oriented, and adaptable, with proven work-from-home experience and high productivity during evening and night shifts.

Experience

Customer Handling
Operations & International Client Support | Various Organizations | 18+ Years
Over 18 years of professional experience
including 15+ years in customer handling
operations
BPO, and international client support. Skilled in managing global client interactions via phone, email, and CRM, ensuring professionalism, accuracy, and timely service. Experienced in back-office operations, reporting, and process coordination. Reliable in office and work-from-home settings, maintaining high productivity under pressure.
Student Preparation & Admissions Support | Education & Student Services
Prepare students for university and embassy interviews
focusing on communication
presentation
and confidence. Guide students through applications, provide one-to-one support, and maintain accurate records. Work empathetically with diverse students.
Strengths: English proficiency
CRM & process expertise
night/evening shift adaptability
integrity, and dedication to quality.

Education

BSC in Computer Studies from AIUB in 2007.
Nokia Certified
Outskill Certified.

Expertise

Top Skills

python
70%
ai
90%
customer service
80%

All Skills

python ai customer service

Portfolio

Linkedin

Linkedin

Project

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