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Refatun Nahar Reya

Software Engineer

Website maintenance Web interface development Data interpretation Team communication skills Proficient in Python

About Me

Dedicated professional with experience as an online business owner and a dedicated volunteer.
Skilled in website maintenance, web interface development, and leveraging data for informed
decision-making. Strong leadership and team communication abilities, honed through
coordinating projects and community service initiatives. Committed to delivering innovative
solutions while making a positive impact on people and the community.

Experience

Customer Service & Operations – Online Business Owner

09/2020 – Present | Dhaka

Bangladesh

• Assisted customers via chat

calls

and social media

ensuring quick and friendly support.

• Researched wholesale and online markets to source quality raw materials at the best price.

• Built and maintained strong

trustworthy relationships with suppliers and delivery partners.

• Managed stock

packaging

delivery

and order tracking to keep operations smooth

Education

Bachelor of Science

Software Engineering (Expected 12/2025)

Daffodil International University – Savar

Bangladesh

HSC – Science (2020)

Kazi Zohurul Huq College – Gopalganj

SSC – Science (2018)

Binapani Govt. Girls School – Gopalganj

Expertise

Top Skills

Website maintenance

82%

Web interface development

71%

Data interpretation

90%

Team communication skills

81%

Proficient in Python

83%

All Skills

Website maintenance Web interface development Data interpretation Team communication skills Proficient in Python Machine learning Analytical problem-solving

Portfolio

No portfolio projects available yet.

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