95% Complete

Md Faisal neowaz

Sales & Outreach

Customer Support & Service Operations Outbound & Inbound Call Handling Cold Calling & Lead Generation BPO & Telecommunication Processes Brand Promotion & Retail Engagement

Hire This Talent View Portfolio

About Me

Results-driven professional with 5+ years of experience in customer support, BPO, field inspection, and brand promotion. Adept at managing high-volume calls, maintaining client satisfaction, conducting field surveys, and supporting retail operations. Skilled in CRM tools, reporting, and resolving service issues
efficiently. Strong communication, organizational, and multitasking abilities with fluency in English and Bangla. Adaptable and reliable in dynamic work settings, consistently contributing to operational efficiency and customer engagement.

Experience

- Currently at The Sanctuary Ltd as Cold Caller ( 3months Running)

- 2years at Inter speed marketing solution Ltd as Retailer Assistant ( Also Supervised a team in Big events so have experienced to handle and lead a team.

- 11 Month at Genex Infosys ltd. as Customer service operator ( 3 months as trainee in QC excluded 11 months)

- 6 months at SGS Bangladesh Ltd as Survey inspector

- 6 months at ImaxQ infosys as BPO ( Buisness Process Outsourcing)

Education

- BA In English Language and literature

- A tutor who is experienced as well in Teaching

Expertise

Top Skills

Customer Support & Service Operations

82%

Outbound & Inbound Call Handling

77%

Cold Calling & Lead Generation

89%

BPO & Telecommunication Processes

70%

Brand Promotion & Retail Engagement

94%

All Skills

Customer Support & Service Operations Outbound & Inbound Call Handling Cold Calling & Lead Generation BPO & Telecommunication Processes Brand Promotion & Retail Engagement Field Survey & Inspection Reporting CRM & Call Center Tools Data Entry & Documentation Communication & Conflict Resolution Team Coordination & Time Management MS Office (Word Excel PowerPoint) English–Bangla Bilingual Communication

Portfolio

Project 1

Project

Hire Md Faisal neowaz Remotely

Interested in working with Md Faisal neowaz? Register as an employer to get in touch and discuss your project requirements.

Hire this Talent Register as Employer