Motivated BPO professional with over 3 years of experience in customer service and quality assurance. Proven ability to thrive in fast-paced environments while maintaining high standards of customer satisfaction and operational efficiency. Skilled in CRM tools, Microsoft Excel, Adobe software, and quality monitoring systems. A fast learner with strong communication, problem-solving, and teamwork abilities, currently serving as a Quality Assurance Analyst at Genex Infosys Ltd.
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