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Shahriar Hossain Pronoy

Customer Service & Experience Specialist

Fast Typing Communication Tech Savy Fast learner

About Me

3 years of experience in a leading marketing agency as a customer support specialist, query management executive, social media account manager, client management. 3 and a half years of experience in BPO industry as a medical documentation specialist. I bring decent communication skill on the table, able to work efficiently under pressure, and contribute as a team-player.

Experience

X Integrated Marketing Agency [2019-2022] - Social Media Marketing
customer support for pages like Samsung Bangladesh
Upay
City Bank, Grameenphone etc.
Augmedix Bangladesh [2022-2026] - Medical Documentation Specialist [Medical Sribe]
Radiant Data Systems [ 2026 - current ] Enrollment Coordinator

Education

- B.A in English and Humanities [Major in Media and Cultural studies] from Brac University.

Expertise

Top Skills

Fast Typing
70%
Communication
83%
Tech Savy
84%
Fast learner
90%

All Skills

Fast Typing Communication Tech Savy Fast learner

Portfolio

No portfolio projects available yet.

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