100% Complete

Efaj Elham Nur

Customer Service & Experience Specialist

python java Customer Support Communication Skills Data Entry

About Me

Motivated and detail-oriented individual with experience in customer service, event management, and data entry. Skilled in communication, multitasking, and providing technical support, with a strong foundation in programming and digital tools. Adaptable and quick learner, seeking to build a career in remote roles such as virtual assistance, customer support, or data management.

Experience

Customer Service Officer

Genex Infosys Ltd (Robi Process) | June – August

Provided customer support for billing

network

and technical issues

Ensured high customer satisfaction through clear communication and problem-solving

Handled multiple customer queries efficiently in a fast-paced environment

Event Organizer

The Lighting Style | Nov 2023 – Present

Organized and coordinated events

managing schedules and logistics

Maintained effective communication with team members and clients

Ensured smooth execution of programs through planning and coordination

Education

BSc in Computer Networks & Cyber Security (CNCS) (Running)

American International University-Bangladesh (AIUB)

CGPA: 3.47

Higher Secondary Certificate (Science)

Cambrian College | 2023

Certifications & Training:

CISCO IT Essentials

Microsoft Office

Spoken English

Expertise

Top Skills

python

73%

java

90%

Customer Support

94%

Communication Skills

78%

Data Entry

73%

All Skills

python java Customer Support Communication Skills Data Entry Fast Typing Microsoft Excel Microsoft PowerPoint Virtual Assistance Event Management Time Management Multitasking Problem Solving Technical Support Internet Research Email Handling Team Coordination C++

Portfolio

Sites.google

Project

Hire Efaj Elham Nur Remotely

Interested in working with Efaj Elham Nur? Register as an employer to get in touch and discuss your project requirements.

Hire this Talent Register as Employer