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Nusrath Jahan

Digital Marketing Specialist

Digital marketing copyright marketing content writing social media marketing customer service web design and development

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About Me

Motivated and customer-focused professional with over two years of experience in customer service and social media management. Skilled in effective communication, client support, and maintaining strong customer relationships. Passionate about delivering quality service and continuously improving through learning and teamwork.

Experience

• Customer Service: Handled client queries

resolved issues

and ensured customer satisfaction through clear communication and professionalism.

• Social Media Management: Managed a Facebook page

created engaging content

and built audience engagement.

• Digital Skills: Basic understanding of digital marketing

online promotion

and branding strategies.

• Soft Skills: Excellent communication

time management

teamwork

and adaptability.

• Goal: To apply my experience and skills in a dynamic organization where I can grow and contribute effectively.

Education

Master of Social Science (MSS) in Political Science – Eden Mohila College

2014

Bachelor of Social Science (BSS Honours) in Political Science – Eden Mohila College

2013

Expertise

Top Skills

Digital marketing

70%

71%

content writing social media marketing

83%

customer service

75%

web design and development

93%

All Skills

Digital marketing copyright marketing content writing social media marketing customer service web design and development

Portfolio

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