MD. RADOWAN ALAM SHIHAN
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MD. RADOWAN ALAM SHIHAN

Digital Marketing Specialist

Social media Post Designer AI Automation
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About Me

Highly effective and results-driven professional specializing in Social Media Design and AI Automation, with a proven track record in both management and execution roles. Expertise includes crafting visually engaging social media content and implementing AI-driven solutions to streamline marketing workflows, boost efficiency, and enhance customer engagement. Adept at coordinating cross-functional operations and leveraging data (sales reports) to inform design and strategy.

Experience

Manager
Bashabo Pick N Save | January 2020 – March 2021
Social Media Management: Managed the company's social media presence
responding to customer inquiries and messages in a timely and helpful manner.
Order Fulfillment: Played a key role in ensuring smooth order fulfillment
working to prepare orders for delivery efficiently.
Sales Reporting: Contributed to the sales team by creating monthly sales reports to track performance and inform future strategies.
Cross-Functional Operations: Coordinated cross-functional store operations by aligning inventory management
staff scheduling
and customer service activities to ensure a seamless daily workflow.
Social Media Manager
Basaboo Dipto Enterprise | January 2022 – February 2023
Customer Communication: Responded to customer inquiries promptly and professionally.
Order Processing: Processed customer orders from receipt to delivery
ensuring smooth fulfillment.
Customer Service & Delivery: Assisted with deliveries on occasion to provide exceptional customer service.
Sales Reporting: Generated monthly sales reports using company software.

Education

BSc in Statistics (On Going)

Expertise

Top Skills

Social media Post Designer
85%
AI Automation
76%

All Skills

Social media Post Designer AI Automation

Portfolio

No portfolio projects available yet.

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